Every time it comes to cancelling a flight, every passenger worries about it. Also, they do not worry, but also face a lot of difficulties in cancelling their ticket, whatever the reason. However, this situation seems easy to handle under the United Airlines cancellation policy. So, let us read more details about this United 24-hour cancellation policy.
What is A United Airlines Cancellation Policy?
The United Airlines cancellation policy is much more flexible in terms of cancelling a flight. This policy works under a 24-hour free cancellation regime. That means whenever a person wants to cancel their flight for any reason, they can do it free of charge without any charges or deductions within 24 hours of booking. They will be eligible for a complete refund, regardless of fare type. However, if the person wants to cancel the United Airlines flight after 24 (twenty-four) hours of booking, then he has to pay the amount termed as the United Airlines cancellation fee.
Key Points of United Airlines Flight Cancellation Policy
Under the United Cancellation policy, passengers may cancel an international United Airlines flight at least 3 hours prior to departure. In comparison, domestic United Airlines flights must be cancelled no less than 2 hours before takeoff.
Let us discuss other rules under the United Airlines Cancellation Policy. Here are the following:
- Whenever one has to cancel a flight under United Airlines’ Cancellation Policy, it is subject to some fees. But that totally depends upon the type of trip and the fare rules associated with cabin class and reservation.
- The economy class reservations are non-refundable after 24 hours of booking under the United Airlines Cancellation Policy.
- The traveller doesn’t have to pay any fees or amounts if the flight has been cancelled by United Airlines. If you choose not to take the alternate flight offered, you’ll be eligible for a refund on the unused part of your ticket.
- If you miss your flight without cancelling in advance, you might lose the entire value of your booking.
- If it is a case of death of the traveller, travelling companion, or immediate family member, United Airlines will waive the cancellation fee. You are eligible to get a full refund at the time of the event on an unspecified flight segment.
United Airlines ‘ COVID-19 Cancellation Policy
At the time of COVID, many airlines have changed their policy. According to the United Airlines Cancellation Policy for COVID, the travel must fulfil the following requirements and restrictions:
- If you have been ordered by the Government or any other local public health department to be quarantined, then your ticket may be cancelled.
- You must have the medical proof that shows you are not suffering from COVID-19. Only then are you eligible to travel.
- You are not able to rebook the flight if you have been denied boarding on an international airline.
- The United COVID-19 policy makes a vaccination certificate mandatory to travel on flights.
- If a passenger has the symptoms of COVID-19, then they will not be allowed to board a flight. They have to submit a medical declaration or a note from the doctor.
- If the traveller is not wearing a mask or does not cover their face properly, they will not be allowed to travel to or from United Airlines.
Can I Cancel My United Airlines Flight Within 24 Hours?
Yes, any airline operating in the United States will have to offer a 24-hour risk-free cancellation of the ticket to the passenger as per the DOT guidelines. This means that passengers can get a full refund for any trip during this period, according to the United 24-hour cancellation policy. However, Passengers must ensure that their booking is made at least seven days before the scheduled departure time.
United 24-Hour Cancellation Policy
United Airlines allows a full refund without any cancellation fees if the ticket is cancelled within 24 hours of purchase. However, some banks may place a temporary hold on your funds. If this happens, you should contact your bank to understand their specific policies.
Let us discuss the terms and conditions related to the United 24-hour cancellation policy:
- The 24 hours start from the time you have booked your flight.
- The amount will be credited back to your source of payment, except for the United gift certificate.
- United’s 24-hour cancellation policy applies to all Basic Economy tickets, provided the cancellation is made within the allowed timeframe.
- You have to pay $200 if you cancel a flight after the given timeframe, 24 hours.
- The 24 hours start from the time when your ticket number is generated.
- The 24-hour cancellation policy does not apply if your PNR includes more than nine passengers.
- The United 24-hour cancellation does not allow the tickets purchased with e-certificates.
- The bookings held but not purchased are not considered.
How To Cancel a United Airlines Flight Within 24 Hours?
You have a 24-hour risk-free period, during which you can cancel your ticket with no penalties or deductions. The amount you paid will be credited back to your original payment method. Follow the given steps if you wish to cancel your flight:
- Account Login: You first have to log in to your account on the United Airlines website.
- Go to the My Trips Section: After logging in, visit the My Trips section and select the flight you want to cancel.
- Fill in the Details: Fill in all the required fields, including the passenger’s name and confirmation number.
- Confirm the Cancellation: To confirm the cancellation, you have to press the cancel button, and you will get an email with your registered ID for confirmation.
How To Revoke a United Airlines Flight?
In complement to its flexible reservation policy, United Airlines offers several options for cancelling your ticket. You can choose any of these methods to cancel your flight at your convenience. Let’s examine the different ways to cancel your United flight:
1. Cancel a United Airlines Flight Via the Website
The customer can easily cancel their ticket through the United Airlines website. To do this, you just have to follow some easy steps. Let us show you:
- Go to the official website of United Airlines
- Go to the My Trips Section.
- Fill in the passenger’s last name and confirmation number.
Choose the flight you want to cancel.
- After selecting your flight segment, pay the necessary United Airlines cancellation fees.
- After that, you will get the confirmation email.
2. Cancel a United Airlines Flight Via Phone
If you need to cancel your United flight due to an unexpected event, you can contact a United Airlines representative by phone. To do so, simply call the customer service number and speak with an agent. Once connected, you can request to cancel your ticket. The agent will ask for your ticket number or booking confirmation.
After providing the necessary information, you’ll be asked to pay any applicable cancellation fees over the phone. Once the payment is made, the agent will proceed with the cancellation and send you a confirmation email.
3. Cancel a United Airlines Flight by Visiting the Airport
The offline method to cancel your flight is to visit the airport. You can cancel the flight 3 hours before departure by visiting the departure section of your flight. However, if you checked in prior, you first have to cancel that check-in to get the refund on your booking.
In certain situations, you may not need to cancel your United flight if you have the option to change or rebook it. According to United Airlines’ flight change policy, you can reschedule your flight without incurring additional fees. However, if the new flight costs more than your original booking, you have to pay the fare.
If you are still confused, you can reach out to us by calling our phone number. We are always here for your help.
How To Cancel a Flight On the United Airlines App?
You can also cancel your flight using the United Airlines app. As per the United cancellation policy, you have to follow the given steps:
- Download the United Airlines App on your smartphone.
- Log in to your account.
- Go to My Trips.
- Fill in all the details, including the passenger’s last name and confirmation number.
- A cancel button will appear; click on that to proceed.
- Keep in mind that refunds will be processed based on the cancellation policy. If you receive future credits or e-credits, you can request a separate refund. However, the refund will depend on the type of fare associated with the cancelled flight.
- After cancellation, you will get a confirmation email on the given email ID.
Can I Get A Refund If I Cancel My Flight With United Airlines?
Yes, as mentioned earlier, if you are cancelling your flight within 24 (twenty-four) hours of booking, you are eligible to get a refund. But you must have booked your flight at least seven days before the flight’s departure day. However, your refund will be processed, depending on the payment method. Normally, the processing of refunds is as follows:
- Credit Cards: Within seven business days.
- All other modes of payment: Within (twenty) 20 days.
How To Get a Refund?
To get a refund, you must first be eligible for it. There are various ways of cancelling a flight, as mentioned earlier, like through websites, apps, visiting the airport, or by calling your service agent. After cancelling your flight, you have to follow the given steps to get reimbursement:
- To request a refund, go to the United Airlines website or mobile app and complete the cancellation refund form. United will review your request and notify you about your eligibility for a refund.
- Once approved, the refund amount will be processed to your original payment method—typically within seven business days, unless the ticket was issued as an e-credit.
- You can also track the progress of your refund by visiting the refund form page.
How can you cancel a basic economy ticket on United Airlines?
If you wish to cancel your economy class ticket, you have to go to their website or call customer service. On the website, you have to tap the “Manage Booking” option, or you can dial 1-800-UNITED-1 to contact with customer Support.
The important thing to note here is that after the expiry of the 24-hour risk-free period, you cannot cancel your economy class ticket. If you wish to do so, you will not get any refunds or compensation for the cancellation, all the entire amount will be forfeited by the airlines.
United Airlines Flight Cancellation Rules by Ticket Type
To take advantage of United 24-hour cancellation policy and avoid any fees, passengers must cancel within 24 hours of booking, provided the ticket was purchased at least 7-seven days before the flight’s departure.
Keep in mind that the specific cancellation rules can vary based on the fare type. Refer to the details below for a clearer understanding of the policy.
United Airlines Flight Cancellation Policy for Basic Economy Ticket
United Airlines permits its passengers to cancel their economy-class tickets within 24 hours of booking. After the expiry of this period, they will not be entitled to any refund. Also, the ticket must be booked at least one week before the departure of the flight. This rule is applicable to both domestic and international flights.
If you fail to get your ticket cancelled within 24 (twenty) hours, the entire amount will be forfeited by United Airlines.
United Airlines Cancellation Policy for Non-Refundable Tickets
When you booked a non-refundable ticket, it is obvious that you are not entitled to any refunds for the cancellation of your ticket. But still, you don’t have to pay any cancellation fee if you cancel within 24 (twenty) hours of booking.
But, if you have crossed the 24 hours and wish to cancel your ticket, at that time you are liable to pay cancellation fees to the airlines, which is $200 for domestic flights and can go up to $400 for international flights as per United 24-hour cancellation policy rules. This totally depends on your journey class.
United Airlines Flight Cancellation Policy For A Refundable Ticket
Under the United 24-hour cancellation policy, passengers holding refundable tickets can cancel their flight at any time before departure and request a refund. The amount will be returned to the original form of payment. If the booking was made using a credit card, the refund is typically processed within seven business days. For other payment methods, it may take up to 20 business days to complete the refund.
United Airlines Cancellation Policy For Award Tickets
The 24-hour cancellation fee on United Airlines varies based on your MileagePlus membership level. If you miss your flight without cancelling (a no-show), a flat fee of $125 applies to all members, regardless of status. However, suppose you cancel your award ticket 61 days or more before departure. In that case, the fee is reduced:
- $75 for general members
- $50 for Silver, $25 for Gold
- and waived entirely for Platinum and Premier 1K members.
United Airlines Policy on Cancelled Flights
Sometimes, it may be possible that a passenger doesn’t cancel their ticket, but the airline cancels the flight. Although this is not a daily task, due to unforeseen circumstances like storms or technical issues, this could happen. In that case, United Airlines will do its best to assist its customers.
Here are some kinds of cancelled flights under the United Airlines flight cancellation policy:
1. Delayed Flights
Whenever you book a flight with United Airlines, they provide you with the flight tracking status. You can easily check the up-to-date flight details within the United Airlines app or website. However, when the flight is late, you will get the new departure time via email or phone number through a message. However, if your flight gets delayed for more than 3 hours, you will be provided an alternative flight with a coupon for a meal.
2. Missed Connecting Flights
At times, a passenger might miss a connecting flight, which can occur either due to the assumption that all legs are part of a single itinerary or because a delay in the initial flight causes them to miss the next one. In such situations, United Airlines will make arrangements to ensure travellers reach their final destination.
If you miss the United Airlines flight, here is what happens next:
- The Airlines will assist you in rerouting your flight. This can take some time due to fewer alternative flights.
- Airlines will update you if there are any modifications to your flight schedule.
- If your itinerary involves a flight operated by another airline, it will be issued on a separate ticket. In such cases, any changes must be handled through the agency that issued the ticket.
3. Cancelled Flights
Sometimes the airlines could cancel the flights due to unavoidable reasons such as bad weather, storms, or any other technical issues. In that case, they will send you a message.
As a passenger, you will get the following choices if United Airlines cancels the flight:
- You can modify the date of travel to 7 days. No additional charges will be taken for this.
- The airlines could reroute your flight to the final destination.
- If you don’t want to get an alternate flight, you can get a refund for the unused portion of your ticket.
4. Overbooked Flights
Sometimes the airlines may book more tickets than the capacity of aircraft. This practice is done as not all customers board the aircraft.
If this is the situation, then you have the following options:
- The airlines could move you to a different flight.
- They will make you help with a new reservation.
- They can board you on a different alternative flight to the destination. However, they will compensate you for any delays.
United Weather Cancellation Policy
Bad weather is the most common reason that airlines cancel flights. As per the United Airlines Weather Cancellation Policy, they will provide you with a variety of options, such as rebooking a new flight, taking an alternative flight, or giving you a credit voucher for future travel.
Here are some prevalent rules related to the United Weather cancellation policy or United cancel flight.
- Weather Disruptions: Whenever there is bad weather, such as storms, hurricanes, or any other natural disasters that affect the flight, the airlines could delay or cancel the flight for your safety.
- Rebooking Options: United Airlines gives its customers a rebooking option. You can rebook a new flight without any charges.
- Travel Plan Modifications: In most cases, passengers are allowed to adjust details like the travel date or destination without paying a fee, as long as they follow the applicable guidelines.
- Credits for Future: The airlines could issue you a credit travel voucher, which you can use for future travels.
- Refunds: If there are extreme weather conditions and no other option is available, the airlines may give a refund or waive penalties, depending on the situation.
What Is United Airlines Compensation Policy?
United Airlines’ compensation for cancelled flights depends on the specific circumstances. While delays don’t always guarantee reimbursement, passengers may receive compensation such as travel credits, miles, or hotel accommodations if the delay is significant. In cases of voluntary denied boarding, the compensation amount is based on the length of the delay. Each case is reviewed individually, and compensation is typically offered only when the airline is responsible for the disruption.
How is United Airlines Flight Cancelled Compensation Calculated?
The cancellation compensation is not a set variable; it depends upon various factors such as the reason for cancelling the flight, the time of flight, and the inconvenience it causes to passengers. You might get refunds, gift cards, or vouchers as compensation. However, the amount depends upon the following circumstances:
For the flights that are delayed, the following will be provided:
| New Flight Arrival Time | Compensation(% of Ticket fare) | Maximum Payout (USD) |
| Within one hour of the original arrival time | None | None |
| Between 1-3 hours after the original arrival time | 200% | $675 |
| More than 3 hours after the original arrival time | 400% | $1350 |
If you are denied boarding, the airline will provide the following compensation:
| Flight Distance | Maximum Compensation (USD) |
| Below 1500 Km | 150 |
| Between 1500 Km and 3500 Km | 200 |
| More than 3500 Km | 300 |
As per the United Airlines flight cancellation policy, if your flight gets cancelled, you will receive the following compensation:
| Flight Distance | Maximum Compensation (USD) |
| Below 1500 Km | 300 |
| Between 1500 Km and 3500 Km | 400 |
| More than 3500 Km | 600 |
United Airlines Cancellation Refund Policy
The United Airlines Cancellation Refund Policy gives a refund amount for the unused portion of the flight tickets. However, there are some rules associated with this; they are as follows:
- A passenger who has taken the ticket several days before the departure of the flight and cancels within 24 hours of booking the flight can get the full refund back to the source of payment without any fees.
- The basic economy tickets could only be refunded as per the 24-hour cancellation policy. After that expiry, no refund will be given.
- The fee for cancellation will depend on the fare rules, as per United’s flight cancellation policy.
- Typically, flight tickets remain valid for 12 months from the date they are issued. However, tickets bought on or before December 31, 2023, are only valid through that same date. This means your journey must begin no later than December 31, 2023, and be completed within one year from the departure of your first flight.
- The refund will be calculated based on various factors. A pro-rated basis will be applicable to partially used, cancelled tickets.
- The tickets being purchased with credit cards will get refunds in 7 days, and for any other source, it will be 20 days.
How To Use United Future Flight Credits from Cancelled Flights?
United Airlines issues flight credits that can be used for future cancelled flights. You can directly access them on the My Account Page by logging into your MileagePlus account.
You can follow the given steps to get this:
- Visit the official website of United Airlines.
- Enter the email address & password to access your account.
- Go to the manage booking and select the cancelled flight.
- Now, go to the My trip option and follow the given instructions.
- To get future travel credits, enter the details required, like flight reservation and cancellation details. Click on the Apply button.
- You can choose a future credit card to book a new flight now.
United Airlines Cancellation Fee
Under United Airlines’ cancellation policy, no cancellation fees will apply if the flight is cancelled due to COVID-19-related restrictions. In other cases, fees may apply depending on the ticket type. Passengers holding a basic economy ticket generally aren’t required to pay a cancellation fee.
For non-refundable and refundable tickets, United typically charges USD 200 for domestic flights & USD 400 for international travel. The airline also offers a relatively straightforward process for managing cancellations.
If you’re looking to make changes to your booking, such as updating passenger information, be sure to review United Airlines’ name change policy. It’s important to know about all related terms and conditions before finalising any updates to your ticket.
How You Can Avoid Paying United Airlines Flight Cancellation Fees
If you want to avoid the hefty cancellation fees charged by United Airlines, here are some tips you can consider. They are as follows:
- First of all, you must buy a fully refundable ticket.
- If you are in doubt about cancelling the ticket, try to cancel it within 24 hours of booking. Also, try to book your ticket at least 7-seven days before the departure of the flight. In this case, no penalty will be charged by the airlines.
- If your flight is delayed by six hours or more, you could qualify for a full refund from United Airlines, typically issued as travel credits that can be used for future bookings.
How Long Do I Have To Cancel My United Flight?
If you are looking to know how long you have to cancel your flight, then we would answer that there is no specific time to cancel your flight. But if you take care of getting the refund, you must cancel at least a day before the departure of the flight. And if you cancel after 24 hours, you will be liable to pay $200 as a cancellation fee as per United Airlines cancellation flight policy.
Can I Cancel My United Flight Without Penalty?
Yes, as we suggested earlier, to avoid any penalty, you must cancel your ticket within 24 hours of booking it. In that case, according to the United 24-hour cancellation policy, you will not be liable to pay any penalty if the ticket is purchased at least seven days before the flight departure.
How To Cancel a United Airlines Flight Online?
To cancel your United flight online, go to the official United Airlines website. Navigate to the “My Trips” section, enter your booking information, and locate your reservation. Select the “Cancel” option, pay any applicable cancellation fees, and you’ll receive a confirmation email at your registered address.
Can I Cancel My United Flight For Free?
Yes, you can cancel your United Airlines flight for free as per the United 24-hour cancellation policy, under which you have to cancel within 24 hours of booking, as it’s being booked seven days prior to the departure day of the flight. If you do this, you will be entitled to a refund without any fees or penalty. The amount will be given to your United Airlines source of payment.
Can I Cancel My United Airlines Flight At the Airport?
Yes, you can easily cancel your United Airlines flight by going to the airport or by speaking to a United customer service specialist to request cancellation of your ticket. Additionally, if you’ve already checked in your baggage and decide to cancel your flight, visit the baggage counter to request the return of your luggage.
How Late Can I Cancel My United Airlines Flight?
According to United Airlines cancellation guidelines, you can cancel your flight up to three hours before departure or within 24 hours of booking. It’s also helpful to be familiar with their cancellation and refund policies in case of unexpected changes. For detailed assistance, you can reach United Airlines customer support at 1-800-UNITED-1 or call +1-855-507-8890 for quicker service.
How to Get in Touch With a United Airlines Customer Service Representative for Cancellations
United Airlines is always available for its customers. If you want to talk to the United Airlines Customer Service Representative for a cancellation, you can do it by calling them or chatting with them. United Airlines has a dedicated support team to help you through the whole process. Here are the ways you can do it;
1 – Cancel United Airlines Flight Via Phone
If you want to cancel the flight directly by speaking to a live person, you can do so with the United Airlines customer support department. You can call them at +1-855-507-8890. If you still have doubts, you can call ++1-855-507-8890 for support and get all your questions answered within a couple of minutes.
2 – Cancel United Airlines Flight Via Chat
If you are not comfortable talking to a United Airlines representative, you can chat with them, too, in any language. You can ask any of your questions and get answers easily with the help of the support team.
Important Note: The flying rules are made to help customers get all the information regarding any airline. Here, all the information has been taken from authentic sources on the official airline websites. At Flying Rules, our goal is to improve your overall travel experience, no matter which airline you choose. However, please be aware that we are not responsible for the decisions or actions taken by the airlines themselves and cannot be held liable for them.
Frequently Asked Questions
Can I cancel my United Airlines flight within 24 hours of purchase?
Yes, according to the United 24-hour cancellation policy, you can easily cancel your ticket within 24 hours of booking to get a full refund, only if the ticket is being purchased 7 days or more before the flight departure, as per United Airlines Cancellation Policy.
How can I cancel the reservation of a United Airlines flight?
You can cancel your United Airlines flight through the United Airlines official website, through an app, or by visiting the airport or calling the authorities.
Can I cancel my United Airlines flight without a fee?
Yes, you can cancel your ticket without incurring a cancellation fee. If the cancellation is made within 24 hours of booking, no fee will be charged. Similarly, if your flight is delayed by three hours or more and you choose to cancel, you won’t be required to pay a cancellation fee as per United Airlines Cancellation Policy.
How much do I have to pay for my flight cancellation?
You have to pay $200 for domestic flights and up to $400 for international flights, according to United Airlines Cancellation Policy.
Does the United Airlines Cancellation Policy pay compensation for cancelled flights?
Yes, United Airlines offers compensation to passengers in the event of a flight cancellation. The amount of compensation varies depending on factors such as the cause of the cancellation, the duration of the delay, and the location of the flight.
Do United Airlines cancel flights often?
No, the airlines did not cancel the flights often. There may be reasons such as bad weather, technical issues, natural calamities, or others.
When does United Airlines pay compensation?
When there is a delay or cancellation of a flight by the airlines, in this case, passengers can get refunds or alternate flights as compensation according to United Airlines Cancellation Policy.
Is a United Airlines basic economy ticket cancellation possible according to the 24-hour United cancellation policy?
Tickets purchased directly from United Airlines, including basic economy fares, are covered under the 24-hour risk-free cancellation policy. This allows passengers to cancel their ticket within 24 hours of booking and receive a full refund.
Will I still get a refund if United Airlines cancels my basic economy flight?
Yes, you will get a refund if the airline cancels the flight.
How do I cancel a non-refundable flight and get a refund under the United Airlines flight cancellation policy?
Non-refundable tickets typically do not qualify for a full refund. However, in the event of an emergency, such as a death, you can reach out to United Airlines customer service to request a free flight cancellation. To ensure a smooth process, it’s recommended that the United Airlines flight cancellation policy be reviewed beforehand.
Is it possible for United Airlines to cancel the flight process after check-in?
Yes, it is possible to cancel your flight after the check-in. In that case, you have to cancel the check-in first.
I received a message from United Airlines that my United flights were cancelled today. What should I do?
If you receive such a message from United Airlines, then you can rebook an alternate flight. If you don’t want to, you can get a refund for your ticket according to United Airlines Cancellation policy.
How do I contact United Airlines about compensation for cancelled flights?
To request compensation for a cancelled United Airlines flight, you’ll need to submit a refund request through the travel disruption form available on the official website or by using the “My Trips” section. Eligibility and approval depend on the specific circumstances of your cancellation according to United Airlines Cancellation policy.
Does United give compensation for delayed flights under the United Airlines cancellation policy?
Yes, passengers are entitled to a refund if the flight is delayed by more than 3 hours from its departure by United Airlines, according to United Airlines’ Cancellation policy.
Can I cancel my United Airlines flight without being charged?
You can only do this in the grace period, which means within 24 hours of booking the flight. After that, you will be charged according to United Airlines Cancellation Policy.
What is the United Airlines customer service phone number for flight cancellations?
To discuss flight cancellations with a United Airlines representative, you can contact the official cancellation number listed on their website. For quicker assistance with United’s cancellation policy, you can also reach out by calling ++1-855-507-8890.
Is the United Airlines cancellation phone number always available?
Yes, you can call anytime at the United Airlines cancellation phone number.
What happens if you cancel a United basic economy flight?
Basic economy tickets with United Airlines are generally non-refundable and cannot be changed, except under the 24-hour cancellation policy. However, if cancelled before the scheduled departure, you may be eligible for partial travel credits.
Can United Airlines waive the cancellation fee?
Yes, only in 24-hour risk-free period according to United Airlines Cancellation policy.
Can I get a credit if I cancel my United Airlines flight?
United Airlines usually issues travel credits for cancelled bookings, particularly when the cancellation is made within 24 hours of purchase. The value of the credit depends on the fare class and the terms of your original booking, according to United Airlines Cancellation policy.
Can I get my miles back if I cancel my United Airlines flight?
Yes, you can get your miles back if you want to cancel the United Airlines Award Ticket, according to the United Airlines Cancellation policy.
How much does it cost to cancel a United Airlines flight?
United Airlines charges cancellation fees of $200 for domestic flights and $400 for international flights, according to the United Airlines Cancellation Policy.
